Complete Care

Our complete care service

Complete Care is exactly what it sounds like; it is us taking care of your project, completely. From start to finish, we will take your idea (or come up with one that meets your needs) and then we will work through every step of the design, planning, permissions and construction process, right through to interior fit out.

This is our way of ensuring the process is as smooth as possible for you. Customers told us of their frustrations of having to navigate complicated planning regulations and handle multiple tradespeople, so we created Complete Care. This means you can choose to only deal with us, let our team handle the whole thing from start to finish.

If you want a single point of contact and to remove the hassle from your build, ask us for more information about Complete Care.

Design ideas

We have a complete library of standard designs which can help you start to visualise your new building, help you plan the space you require and define the specification that will fit your requirements. We will help you think about the buildings use and how it will integrate within your property and existing buildings. We also visualise the idea in three dimensions and present this to you with a plan that details exactly what you will require.

Pre-construction

We can help you obtain any permission that will be required to complete your project. This could be planning permission and/or building control.

We can also make sure that your site is suitable for the building by investigating and detailing all utility connections, access to the site, health and safety responsibilities, potential site hazards, co-ordination of information and project planning.

We have established relations with lots of experts and partners to help us ensure that all aspects of the project are considered prior to us arriving on site, leaving the site work to run as smoothly as possible.

Construction management

Before and during the construction phase of the project, we will ensure that we co-ordinate with all trades and subcontractors so that everyone is clear about what is required. We will ensure any problems that may arise are dealt with promptly, all subcontractors are vetted and supplied with contracts and generally manage the site on a day to day basis.

During construction, it is paramount that the health and wellbeing of people connected with the construction are put first. This requires a well-managed site. We will co-ordinate all of this on site, register the project with the Health and Safety Executive if required and assume the role of principal contractor.

Certification

At the end of the project we need to hand over the building to you. We will ensure that all documentation and certifications are supplied to you so that you have peace of mind that the works have been completed to a high standard. You will be given opportunity at all stages of the build to review progress and have your say on how things are progressing.

Once we have finished we will provide you with an operations and maintenance manual for you to keep. Finally, we will issue our 10 year guarantee for the building, again delivering you peace of mind in our workmanship.

Benefits

We will guide you through the design and specification stage
We will submit planning permission and/or building control and fully assess the site for suitability
We will source, co-ordinate and manage all subcontractors
We will project manage the construction site and ensure safety at all times
We will hand-over the completed building with an operations/maintenance manual and 10 year guarantee.